Scenario Trainer Inc.™ Extended Service Contract
Protect Your Investment. Minimize Training Disruptions. Get Expert Support.
The Safety Net for Your Training Equipment
For law enforcement agencies, SWAT teams, emergency response directors, and private security leaders, training failure is not an option. You need reliable, mission-ready training tools that work every time, ensuring personnel are prepared for high-stakes, life-saving situations.
The ST Extended Service Contract provides long-term protection and expert support to ensure your training equipment remains operational. If an issue arises, you get fast replacements, priority service, and expert repairs—so your team stays prepared with minimal disruptions.
Why Choose ST’s Extended Service Contract?
This contract delivers:
- Three Years of Total Protection – Extends coverage two additional years beyond the manufacturer’s warranty.
- Hot Swap Program – Immediate Replacements – If your equipment malfunctions, we ship a replacement unit as soon as possible.
- Remote Replacement – Flexible Support – Need a replacement while training in the field? We’ll ship up to two remote replacements per year wherever your training requires.
- 100% Covered Repairs & Parts – No additional costs for eligible claims. All repairs, replacement parts, and labor are included.
- Expert Technical Support – Whether it’s troubleshooting or scheduling a replacement, our dedicated team is available to assist.
- Factory-Certified Repairs – All service is performed by ST’s expert technicians using genuine parts.
*Exclusions: Loss or theft of the device; Cosmetic damage that does not impact functionality; Unauthorized repairs or modifications; Damage due to misuse, neglect, or environmental conditions.
![AirBLASTer Shockwave Device IED Simulator [AIR-IED]](http://shop.scenariotrainer.com/cdn/shop/files/airblasteriedsimulator_400x.jpg?v=1740971225)
![RAS-Pack [RASPACK]](http://shop.scenariotrainer.com/cdn/shop/files/Screenshot_2024-12-05_at_12.02.10_PM_3fea97c6-3b12-41b7-956b-5bf39ea76c9f_400x.png?v=1740981601)
RAS-Pack [RASPACK]
Power Plug Configuration
- Type B - USA
- Type C - EU
- Type G - UK
- Type I - AUS
![Magazine for Green Gas Training 9mm [LA-__-__-MAG]](http://shop.scenariotrainer.com/cdn/shop/files/urex-77833_400x.jpg?v=1740974109)
Magazine for Green Gas Training 9mm [LA-__-__-MAG]
LA GG Mag for
- GLOCK 17
- GLOCK 19
- GLOCK 45
- Sig P320 M17
- Sig P320 M18
2 Year Extended Scenario Trainer™ Service Contract [ST-2YR-EXTSC]
Product
- gunSHOT BOX™
- RAS-Pack
- Mobile Blast Simulator™
- AirBLASTer™
gunSHOT BOX™ Dual Unit w/ Stress Vest IR Shrouds [GSB-2SV]
Power Plug Configuration
- Type B - USA
- Type C - EU
- Type G - UK
- Type I - AUS
![Max Range Remote [ST-MRR]](http://shop.scenariotrainer.com/cdn/shop/products/productMRR-1x_400x.jpg?v=1670445456)
![FieldPWR™ Portable Power Station 600W [PPS-600]](http://shop.scenariotrainer.com/cdn/shop/products/bullbatfront_de64244e-05b8-406a-815c-3bc690613f43_400x.jpg?v=1740974124)
![Green Gas - EF 8 oz. Can [LA-EFGG]](http://shop.scenariotrainer.com/cdn/shop/files/images_400x.jpg?v=1740974115)
![gunSHOT BOX™ Dual Unit [GSB-2X]](http://shop.scenariotrainer.com/cdn/shop/products/DualKitopenedandoutoffoam_6ccb2023-4f97-4732-80bd-f1b2391c1ac6_400x.jpg?v=1740976176)
![gunSHOT BOX™ K-9 Gunfire Neutrality Single Unit Kit FF [GSB-1K9-FF]](http://shop.scenariotrainer.com/cdn/shop/files/SingleKitOpened_400x.jpg?v=1741386382)
![gunSHOT BOX™ Single Unit [GSB-1X]](http://shop.scenariotrainer.com/cdn/shop/products/SingleKitOpened_400x.jpg?v=1741386378)
![gunSHOT BOX™ Single Unit + SF x 4 [GSB-1X-4SF]](http://shop.scenariotrainer.com/cdn/shop/products/gsb-1sflowrespic_400x.jpg?v=1741372221)
![gunSHOT BOX™ Single Unit - No Case [GSB-1X-NC]](http://shop.scenariotrainer.com/cdn/shop/products/AmmoCanOnlynolidangled1_400x.png?v=1740976174)
![gunSHOT BOX™ Single Unit Compact - No Case [GSB-1C-NC]](http://shop.scenariotrainer.com/cdn/shop/products/RearstraightonAmmoCan_400x.png?v=1741386378)
![Key Fob Remote for gunSHOT BOX™ [ST-KFR]](http://shop.scenariotrainer.com/cdn/shop/products/JohnRPhoto-32_01fbe370-10d8-4e09-895d-11c0f5174654_400x.jpg?v=1740976175)
![Laser Battery - LR621 (3x3 Pack) [ST-BAT-LR621-3PK]](http://shop.scenariotrainer.com/cdn/shop/files/battery-pack-800x800-thumb-250x250_400x.png?v=1740974118)
![Magazine for KWA-LM4 Green Gas [LA-LM4 MAGAZINE]](http://shop.scenariotrainer.com/cdn/shop/files/197-03201-kwa-lm4-ptr-40-round-magazine-thumb-250x250_400x.jpg?v=1740974117)
![MBS-1 Mobile Blast Simulator [MBS-1V3]](http://shop.scenariotrainer.com/cdn/shop/files/Screenshot2025-03-09at05.24.59_400x.png?v=1741512468)
![Open Range 2.0 Simulator Add-on [LA-OR001]](http://shop.scenariotrainer.com/cdn/shop/files/v1_vs_v2-thumb-250x250_400x.jpg?v=1740974121)
![RAS-Pack with Training 9mm [RASPACK-9M]](http://shop.scenariotrainer.com/cdn/shop/files/Screenshot_2024-12-05_at_12.02.10_PM_5b7ef90b-86da-49e4-8c00-d195e50cfa35_400x.png?v=1741372242)
![RAS-Pack with Training 9mm and Training AR-15/M4 [RASPACK-9M-AR]](http://shop.scenariotrainer.com/cdn/shop/files/Screenshot_2024-12-05_at_12.02.10_PM_8ea2fe58-9bc4-419e-be82-8efed0083d01_400x.png?v=1740976161)
![RAS-Pack with Training AR-15/M4 [RASPACK-AR]](http://shop.scenariotrainer.com/cdn/shop/files/Screenshot_2024-12-05_at_12.02.10_PM_6c3baffd-ea3c-4883-8fbd-0b919ce2144a_400x.png?v=1741372248)
![Responsive Targets [LA-CQB-3]](http://shop.scenariotrainer.com/cdn/shop/files/ResponsiveTargets_400x.jpg?v=1740971222)
![Smokeless Range 2.0 with Camera [LA-SR001]](http://shop.scenariotrainer.com/cdn/shop/files/2018-11-30_11_35_24-greenshot-thumb-250x250_400x.png?v=1740974122)
![SureStike Magazine [LA-LAM-__-__]](http://shop.scenariotrainer.com/cdn/shop/files/008227000170127690865676cec14167_2021273f-d337-4b42-b882-20b7291bb75e_400x.png?v=1740988101)